CITY OF OVERLAND PARK - POSITION DESCRIPTION

JOB SUMMARY STATEMENT: Supports the Director of Parks and Recreation, as a senior management team member, provides technical, administrative, and managerial assistance across the department. Recruits, coordinates, trains, and supervises Parks and Recreation Customer Service Professionals. Serves as a principal contact for other departments, governing body members and outside agencies for information inquiries. Prepares, coordinates and maintains records and documentation required for the department accreditation.

DUTIES AND RESPONSIBILITIES:

Serves as a member of the Department's senior management team along with the Director and Division Managers.

Supervises and monitors the day-to-day operations of the department's Customer Service Staff; including implementing and interpreting policies and procedures; training, scheduling work, evaluating staff; and making hiring and disciplinary recommendations.

Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards. Serves as the accreditation manager for the department.

May assist in budget preparation and preparing cost estimates for budget recommendations. Monitors budget expenditures; prepares purchase requisitions; orders supplies and materials.

Represents the Department and related areas at meetings of professional organizations, homes associations, support and advocacy groups in promoting the mission and services of the Department.

Coordinates preparation and distribution of agenda for the Parks and Recreation Advisory Council meetings, preparing/reviewing staff comments, agenda order and overseeing final preparation of agendas with support staff, and presenting items as needed. Preparing the Community Development Committee Report for Council, Department items for Council agenda, Committee-of-the-Whole (COW) and FAED meetings, and overall responsibility for planning and coordinating special Committee meetings.

The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals.

The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

GENERAL QUALIFICATIONS

EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

Bachelor's degree in business administration, public relations, marketing, or a related field of study, or an equivalent combination of formal education and experience.

Possession of an appropriate valid driver's license required. Must maintain an insurable driving record.

EXPERIENCE:

Two years related experience and/or training, or equivalent combination of education and experience. Supervisory experience preferred.

Demonstrated experience in planning and management of projects, strong organizational and communication skills, ability handling sensitive projects and processes. Operates with considerable latitude for the exercise of independent judgment and action.

SKILLS:

Excellent oral and written communication skills.

Analytical skills, including research skills, ability to interpret data, conceptualize and analyze information.

Strong customer service ethic.

Strong knowledge of personal computers and ability to work with a variety of software programs, such as spreadsheets, databases, word processing, webpage, desktop publishing, and presentation software applications.

Strong organizational skills.

Strong public speaking/presentation skills.

Must have excellent facilitation skills.

Must have strong time/project management skills.

Leadership skills.

MENTAL REQUIREMENTS:

Ability to learn and adapt to new computer technologies and software programs.

Attention to detail.

Ability to analyze complex issues, define problems, collect data, establish facts, and draw valid conclusions.

Ability to work on multiple projects simultaneously.

Ability to respond to common inquiries from citizens, regulatory agencies, other units of government, and members of the business community.

Ability to make effective presentations to top management and citizen groups.

Diplomacy and judgment.

Ability to recognize and protect confidential information.

Ability to work independently.

Ability to train and guide others.

Meet deadlines.

Ability to read and comprehend federal, state, and local policies and regulations.

PHYSICAL REQUIREMENTS:

Ability to reach, stand, bend, stoop, push, and pull.

Ability to talk.

Ability to make and receive telephone calls.

Ability to identify and distinguish colors.

Ability to operate City vehicles.

Hand and eye coordination adequate to input computer and typewriter.

Ability to sit and reach with hands and arms.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

Direct: Customer Service Staff.

Indirect: Other departmental personnel as required on a project basis.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.