JobDescription


Job No:	60	Band / Level:	GRADES NON-EXEMPT - B
FSLA Status:	Non-Exempt	FT / PT / Seasonal:	Full-Time


Positions for Job 60
Position		Department	Cost Center	Reports To
Court Clerk	120	Municipal Court	Municipal Court 1310	Court Operations Manager	567

Summary

JOB SUMMARY STATEMENT: The Court Clerk I, Municipal Court is an entry-level position that performs a variety of complex clerical and customer service duties in support of the Municipal Court. The Clerk's office operates as an interdependent team, and promotes a positive work culture. The position entails frequent internal and external communication, and requires considerable public relations skills. All Court Clerks access confidential information, therefore a high degree of ethics and professionalism must be maintained. Independent decision-making and problem solving skills are applied to aid staff and the public, operating within guidelines of policy and procedure.

Duties and Responsibilities

DUTIES AND RESPONSIBILITIES:

Provides in person, email, and telephone customer service to the public, external agencies, and internal departments with inquiries related to court procedures, court policies, and case-specific information.

Responsible for entering information into the case management system and ensuring information is complete, detailed, and accurate including: Creating new cases from paper tickets, scheduling court dockets, notifying parties, and entering conviction and sentencing data.

Receives and processes payments in person, by mail, and online, ensuring that all penalties and financials are assessed and accurate in the case management system.

Balances individual cash drawers at the end of business day.

Scans documents and related materials into the case management system.

Assists defendants and attorneys during court dockets as cases are processed, reconciling complex dockets that require strategic decision-making skill and remaining up to date on latest court procedures.

Monitors various workflows within the case management system to act within appropriate deadlines, determine whether case information has been recorded accurately, and whether cases are being correctly processed.

Provides authorized court record information to the public, prosecutor, court appointed attorneys, law enforcement agencies, probation officers, military recruiters, etc., while keeping accurate records of dissemination.

Provides direct substitution for absent clerks, and assures all duties and deadlines are accomplished.

Performs other related duties as requested or assigned.

General Qualifications

EDUCATION:

Basic education which includes courses in typing, office practices and word processing, or additional equivalent experience.

EXPERIENCE:

0-1 Years of clerical experience is required. Experience in customer service and cash handling related positions is preferred.

SPECIAL LICENSE(S)/CERTIFICATION(S):

Access to the Kansas Criminal Justice Information System (KCJIS) may be required, so the following KCJIS requirements apply: must be at least 18 years of age; must not have been convicted of a felony; must not have been convicted of a serious misdemeanor; and must not have an arrest history the nature and severity of which warrant disqualification.

SKILLS:

Basic math and accounting skills.

Strong oral communication skills.

Technical/computer skills.

Attention to detail.

High level of accuracy.

Data entry skills.

Strong listening skills.

Strong organizational skills.

Strong customer service skills.

MENTAL REQUIREMENTS:

Ability to work under distracting conditions.

Alpha and numeric recognition.

Ability to recognize and protect confidential information.

Ability to organize, file, and effectively retrieve data.

Diplomacy and judgment.

Ability to carry out assignments through oral and written instructions.

PHYSICAL REQUIREMENTS:

Hand and eye coordination adequate to input computer, calculator, copy machine, and computerized cash register.

Ability to communicate effectively in person and via telephone.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

None

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.