JobDescription


Job No:	681	Band / Level:	GRADES NON-EXEMPT - D
FSLA Status:	Non-Exempt	FT / PT / Seasonal:	Full-Time


Positions for Job 681
Position		Department	Cost Center	Reports To
Court Clerk III, Municipal Court	1269	Municipal Court	Municipal Court 1310	Court Operations Manager	567

Summary

JOB SUMMARY STATEMENT: The Court Clerk III, Municipal Court performs a variety of complex clerical and customer service duties in support of the Municipal Court. The Clerk's office operates as an interdependent team, and promotes a positive work culture. This position entails a high level of operational and technical knowledge compared to the Court Clerk I & II positions, frequent internal and external communication, and requires considerable public relations skills. All Court Clerks access confidential information, therefore a high degree of ethics and professionalism must be maintained. Independent decision-making and problem solving skills are applied to aid staff and the public, operating within guidelines of policy and procedure. Work is performed with increasing responsibility and little review or guidance.

Duties and Responsibilities

DUTIES AND RESPONSIBILITIES:

Provides advanced in person, email, and telephone customer service to the public, external agencies, and internal departments with inquiries related to court procedures, court policies, and case-specific information.

Responsible for entering information into the case management system and ensuring information is complete, detailed, and accurate including: Creating new cases from paper tickets, entering bonds, scheduling court dockets, notifying parties, notifying and providing case information to court appointed attorneys regarding new appointments, and entering conviction and sentencing data.

Imports e-citations from e-ticketing vendor into the case management system, identifying cases for various workflows, reporting ticketing import errors, and resolving errors reported by the charging officer.

Receives and processes payments in person, by mail, and online, ensuring that all penalties and financials are assessed and accurate in the case management system.

Balances individual cash drawers at the end of business day.

Processes daily cash out/ balancing for all court transactions by running appropriate reports, logging information into Excel and preparing bank bags and deposit slips.

Processes, logs, and administers victim restitution and bond disbursement checks. Scans documents and related materials into the case management system.

Schedules and coordinates language interpreters for all court dockets as needed.

Enters disposition information in the courtroom at the direction of the Judge and/or City Prosecutor, generating probation papers, custody slips, and house arrest orders with accuracy and speed.

Maintains requests / updates regarding house arrest, court appointed attorneys, and other agencies.

Assists defendants and attorneys during court dockets as cases are processed, reconciling complex dockets that require strategic decision-making and remaining up to date on latest court procedures.

Schedules, prepares secure online contracts, and hosts remote court dockets.

Processes motions, subpoenas, expungements and appeals filed with the court.

Monitors various workflows within the case management system to act within appropriate deadlines, determine whether case information has been recorded accurately, and whether cases are being correctly processed.

Reviews for compliance and closes supervised and unsupervised cases as determined by supervision period.

Completes follow up action for cases that fail to appear at court, or fail to pay fines and fees, to include initiating driver's license suspensions and collections case processing.

Assists in daily court review for accuracy and completeness in clerk processing. Reports sentencing information to the required state and criminal justice agencies.

Submits cases to collections agency, receipts payments, removes cases from collections, and identifies cases to be purged and closed from collections.

Responsible for preparing warrants as ordered by the Judge, ensuring all warrants are based on true and accurate information.

Reviews quality control reports to examine for inactivity, recommending and implementing appropriate actions.

Provides authorized court record information to the public, prosecutor, court appointed attorneys, law enforcement agencies, probation officers, military recruiters, etc., while keeping accurate records of dissemination.

Provides direct substitution for absent clerks, including the Court Services Clerk, and assures all duties and deadlines are accomplished. Assist with training new personnel and acts as a resource for other court clerks.

Performs other related duties as requested or assigned.

General Qualifications

EDUCATION:

Basic education which includes courses in typing, office practices and word processing, or additional equivalent experience.

EXPERIENCE:

Minimum of 2 years in a Court Clerk position, or equivalent experience in a legal position or law enforcement agency is required.

Experience in a Municipal Court setting is preferred.

Experience with Court Management Software such as FullCourt is preferred.

SPECIAL LICENSE(S)/CERTIFICATION(S):

Access to the Kansas Criminal Justice Information System (KCJIS) may be required, so the following KCJIS requirements apply: must be at least 18 years of age; must not have been convicted of a felony; must not have been convicted of a serious misdemeanor; and must not have an arrest history the nature and severity of which warrant disqualification.

SKILLS:

Basic math and accounting skills.

Good oral communication skills.

Technical/computer skills.

Attention to detail.

High level of accuracy.

Data entry skills.

Good listening skills.

Good organizational skills.

Good customer service skills.

MENTAL REQUIREMENTS:

Ability to work under distracting conditions.

Alpha and numeric recognition.

Ability to recognize and protect confidential information.

Ability to organize, file, and effectively retrieve data.

Diplomacy and judgment.

Ability to carry out assignments through oral and written instructions.

PHYSICAL REQUIREMENTS:

Hand and eye coordination adequate to input computer, calculator, copy machine, and computerized cash register.

Ability to communicate effectively in person and via telephone.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

None

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.