CITY OF OVERLAND PARK - POSITION DESCRIPTION

TITLE:

Court Operations Manager

REPORTS TO:

Deputy Court Administrator (272)

DEPARTMENT:

Municipal Court

DIVISION:

Municipal Court 1310

JOB NO:

567

BAND/LEVEL:

GRADES EXEMPT

FLSA STATUS:

Exempt

FT/PT/SEASONAL:

Full-Time

JOB SUMMARY STATEMENT: Provides overall supervision and management of Court Services Division program and staff. Manages program operational procedures to ensure effective completion of goals. Maintains interaction with all related agencies, and represents the City through participation in community and state committees related to drug and alcohol program services as directed. Assists with the supervision of the Court Clerks, as directed by the Deputy Court Administrator.

DUTIES AND RESPONSIBILITIES:

Supervises professional and administrative support staff members. Hires, selects, trains and evaluates staff members. Provides staff development opportunities and ensures that each receives training needed to maintain both expertise and professional credentials. Assures that staff interaction with program clients is compliant with program policies and procedures.

Assists with the supervision of the Court Clerks, as directed by the Deputy Court Administrator. Provides coaching, conducts corrective counseling, scheduling, and duty assignments. Processes payroll and leave requests for all direct reports as directed. Investigate complaints and take action as needed.

Develops and implements program goals, objectives, and operational procedures. Ensures that a commitment to public safety and efficient enforcement of court orders are central to all operations. Implements procedures that effectively enhance workflow and delivery of program services.

Maintains ongoing communication with the administrative prosecutor and relevant members of the police department to ensure coordination of services to the client and the community. Interacts with other city departments as required for management of staff and facility.

Reviews and interprets regulations and statutes related to probation, parole, and assists the Court Administrator in overseeing the drug/alcohol program services to ensure effective implementation of required changes.

Maintains ongoing relationships with other community agencies. Represents the Court and the City on community committees related to the education, prevention and treatment of substance use and substance related disorders in Johnson County. Attends and participates in professional group meetings: stays abreast of new trends and innovations in the field of Municipal Courts, Court Services, and Substance Abuse program developments and implementation

Oversees the risk/needs assessment program and ensures the division is maintaining program fidelity. Maintains status as a ‘trainer' and onboards new staff to meet all required standards

Oversees appropriate usage of all Special Alcohol funded programming.

Assists Court Administrator, Deputy Court Administrator, and/or presiding judge in special projects as assigned.

Provides direct client services as required.

Assists Deputy Court Administrator and Court Administrator with oversight of the entire department.

The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals.

The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

GENERAL QUALIFICATIONS

GENERAL QUALIFICATIONS EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

Bachelor's degree in Social Work, or related Human Services field or equivalent.

Kansas Licensed Addiction Counselor (Behavioral Sciences Regulatory Board-BSRB) preferred.

Must be at least 18 years of age.

EXPERIENCE:

Two years of professional experience in the legal or criminal justice system with at least two years experience supervising personnel, or an equivalent level of experience.

SKILLS:

Skill in balancing the needs of clients and the general public.

Good oral and written communication skills.

Ability to train and guide others.

Group presentation skills.

Management skills.

Ability to perform all job duties within a limited time frame.

Ability to perform all job duties with a high degree of accuracy.

MENTAL REQUIREMENTS:

Ability to read and comprehend city, state and federal regulations.

Ability to analyze complex problems and recommend possible solutions.

Analytical skills.

Organizational skills.

Tact and diplomacy.

Ability to work in a hectic environment with many interruptions.

Ability to breakdown complex issues to individual steps.

Ability to recognize and protect confidential information.

PHYSICAL REQUIREMENTS:

Ability to speak to an individual or group for an extended period of time.

Ability to make and receive phone calls.

Hand and eye coordination adequate to input computer and to review alpha/numeric data.

Ability to visually inspect the appearance and movements of clients.

Ability to detect various odors.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

Direct:

Probation Officers.

Court Clerks

Court Clerk- Court Services Division.

Part-time and/or contract employees.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.