CITY OF OVERLAND PARK - POSITION DESCRIPTION

JOB SUMMARY STATEMENT: Assists the Recreation Supervisor and Farmers' Market Manager with the on-site management and daily operation of the Farmers' Market. Assists at the Market Information Booth and the Double Up Food Bucks of Kansas City per City policies and procedures. Assists with enforcing the rules and guidelines, marketing, special events, and customer service.

DUTIES AND RESPONSIBILITIES:

Assists with on-site market management and operational support each market day (Wednesday, Saturday, Evening, and Holiday Market) to include:

Assists with the set-up, operation and shutdown of the Farmers' Market. Sets up and takes down traffic barricades, cones and market signage.

Assists with the management of low-cost and debit program (Double up Food Bucks). Reconciles transactions at end of the market.

Answers basic market questions from customers and vendors. Handles emergencies, complaints and customer requests.

Ensures that all facilities, equipment and utilities are in working order.

Ensures market operates in compliance with federal, state and local health rules and regulations.

Assists with enforcing the rules and guidelines for the market; special events; vendor recruitment and selection; and layout of vendor booths.

Assists with the design and appearance of the Market Information Booth.

Performs light custodial duties, sweeping, mopping, picking-up trash, etc.

The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals.

The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

GENERAL QUALIFICATIONS

EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

High school diploma and/or equivalent preferred.

EXPERIENCE:

One year working in a fast paced, customer service environment.

SKILLS:

Attention to detail

Basic mathematical and accounting skills

Leadership skills

Self-motivated

Organizational skills

Project management skills

Good oral and written communication skills

Problem solving skills

Interpersonal and customer service skills

MENTAL REQUIREMENTS:

Ability to access situation and make recommendations

Diplomacy and judgement

Ability to recognize and protect confidential information

Ability to prioritize multiple tasks

Ability to read and comprehend federal, state, and local policies and regulations

Ability to carry out assignments through oral and written instructions

Ability to work independently

Ability to work in a hectic environment with many interruptions

Ability to learn and understand the emergency action plans for the Farmer's Market

Ability to use imagination and creativity in developing ideas for the Market Info Booth

Ability to resolve conflicts

PHYSICAL REQUIREMENTS:

Ability to reach, stand, crawl, bend, stoop, climb, push, and pull

Ability to make and receive phone calls

Ability to identify and distinguish colors

Ability to distinguish smells

Hand and eye coordination adequate to input computer

Exposure to extreme temperatures

Exposure to loud noises

Frequent standing and walking for prolonged periods

Ability to work in inclement weather

Ability to lift 30 pounds and transport 20 feet

Ability to push/pull up to 30 pounds

SEE ESSENTIAL FUNCTIONS BELOW FOR ADDITIONAL PHYSICAL REQUIREMENTS

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

None.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.