CITY OF OVERLAND PARK - POSITION DESCRIPTION

Assists the Visitor Experience Supervisor of the Arboretum & Botanical Gardens. Assists with opening and closing of facility, operation, and supervision of staff. Responsible for the oversight and coordination of gift shop services, including procurement, pricing, reconciling, and inventory control of merchandise.

DUTIES AND RESPONSIBILITIES:

Coordinates on the purchasing, management, and inventory controls for the Arboretum and Botanical Gardens gift shop services.

Supports the tracking and reporting on visitor attendance records.

Responsible for pricing of merchandise to meet financial goals.

Responsible for coordinating and compiling quarterly and year end financial reports for services sold out of the gift shop. Services include gift shop sales and membership sales.

Support financial sale processing and reporting, including cash/charge transactions via spreadsheet software or other reporting. Collection of money, and reconciliation of credit/debit card transactions.

Assists Supervisor in the design, layout, and organization of the LongHouse gift shop.

Assists Supervisor on coordination of building maintenance and building repair needs.

Assists Supervisor in the supervision and training of Arboretum and Botanical Gardens Cashier staff and Facility Attendants.

The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals.

The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

The above duties and responsibilities include those tasks, physical and mental requirements, visual requirements, unique physical surroundings and mental/cognitive requirements listed in the Position Description Questionnaire and Task Analysis Worksheet.

GENERAL QUALIFICATIONS

EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

High school diploma or equivalent

One to two years college level courses preferred

Must be 18 years of age

EXPERIENCE:

Two years' experience in a fast paced, customer service environment, or an equivalent level of experience.

Two years of inventory management and purchasing experience.

SKILLS:

Analytical skills.

Attention to detail.

Time management skills.

Project management skills.

Human relations/Interpersonal skills.

Diplomacy and judgment.

Good organizational and time management skills.

Good oral and written communication skills.

Basic math and accounting skills.

Good listening skills.

Good PC skills, including ability to use spreadsheets, word processing, presentation and publishing software applications.

MENTAL REQUIREMENTS:

Ability to analyze needs.

Ability to perform basic math and apply basic accounting principles.

Ability to work on several projects at one time.

Ability to work independently in a hectic environment.

Ability to train and guide others.

Ability to recognize and protect confidential information.

Ability to assess situations and make recommendations.

Ability to follow verbal or written instructions.

Ability to learn new materials and systems.

Ability to prioritize work.

Ability to meet deadlines.

Alpha and numeric recognition.

Ability to learn and operate PC software applications, including point-of-sale software.

PHYSICAL REQUIREMENTS:

Ability to work in extreme environmental conditions.

Ability to make and receive phone calls.

Ability to identify and distinguish colors.

Ability to distinguish smells.

Ability to reach, stand, crawl, bend, climb, push, pull, walk for extended periods of time.

Ability to lift 25 lbs. and transport 25 ft.

Ability to push/pull up to 25 lbs.

Exposure to noisy conditions.

Ability to operate city cars, trucks and golf carts.

Ability to operate various hand tools and power equipment.

Ability to operate various office equipment such as adding machine, personal computer, copier.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

Direct: None

Indirect: Volunteers and Cashier Staff

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.