CITY OF OVERLAND PARK - POSITION DESCRIPTION

TITLE:

IT Systems Specialist

REPORTS TO:

Supervisor, IT Infrastructure (513)

DEPARTMENT:

Information Technology

DIVISION:

Information Technology 1230

JOB NO:

303

BAND/LEVEL:

TEC IV-NE

FLSA STATUS:

Non-Exempt

FT/PT/SEASONAL:

Full-Time

JOB SUMMARY STATEMENT: Responsible for the operation of the organization's security card access control system, closed circuit television (CCTV), IP cameras, structured cabling system, uninterruptible power system (UPS) and other electronic systems, both hardware and software. Supervises vendor staff performing activities within these systems. Routinely evaluates hardware and software in alignment with the organization's requirements. Completes minor cable installations. Typically performs training and consulting to others about the organization's special systems. Responds to Help Desk tickets as required.

DUTIES AND RESPONSIBILITIES:

Operates the organization's security access control system, closed circuit television (CCTV), IP Cameras, structured cabling system and UPS systems. Assists with paging and security systems, as needed.

Assists in the development of bid documents.

Keeps up-to-date on industry trends and new technology developments. Evaluates vendor products as necessary. Makes recommendations as appropriate.

Produces schematics and other working drawings and documents as necessary for special systems.

Develops and manages reports on maintenance and repair times. Records labor and materials costs. Performs system reports, asset management, document archival and retrieval as required for these electronic systems.

Provides consulting to others on the organization's special systems including, but not limited to, security access control system, closed circuit television (CCTV), IP Cameras and structured cabling.

Responds to emergency situations as needed for the purpose of resolving immediate concerns.

Provides troubleshooting support for service issues that may arise. Aids in the diagnosis and resolution of system connectivity issues.

Assists in development of project plans, time and cost estimates, implementation schedules, and project time lines.

Supports technology at Council and Committee meetings as needed. Answers Help Desk tickets and participates in on-call rotation as required.

Performs other duties as assigned.

The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals.

The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines and beginning and ending assignments on time; and scheduled work breaks, where applicable.

GENERAL QUALIFICATIONS

EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

Associates Degree in electronics engineering, computer science, or a related field, or an equivalent combination of formal education and work experience in the special systems field.

Must have a valid driver's license and maintain an insurable driving record.

Access to the Kansas Criminal Justice Information System (KCJIS) may be required, so the following KCJIS requirements apply: must be at least 18 years of age; must not have been convicted of a felony; must not have been convicted of a serious misdemeanor; and must not have an arrest history the nature and severity of which warrant disqualification.

EXPERIENCE:

3 years of field electronics engineering or special systems experience to include working knowledge of operations and component of at least three of the following: Security Access Control, Closed Circuit Television (CCTV), IP Cameras, Telecommunications, structured cabling system or UPS systems.

OTHER REQUIREMENTS:

Ability to manipulate small items/wires without direct line of site.

Ability to differentiate colors during varying wiring requirements.

Ability to operate bucket truck to height of 35 feet.

SKILLS:

Working knowledge of special systems including components, installation, troubleshooting, and documentation.

Ability to perform intermediate level tasks with Microsoft Office or Google Apps.

Strong organizational and time management skills.

Mathematical aptitude needed to analyze electronic data.

Advanced oral and written communication skills.

Ability to analyze and interpret electronic schematics and building floor plans.

Strong listening and organizational skills.

Attention to detail.

MENTAL REQUIREMENTS:

Ability to work independently.

Ability to prioritize work.

Ability to analyze complex problems and recommend possible solutions.

Alpha and numeric recognition.

Abstract and logical reasoning.

Decision making ability.

Ability to adapt to a changing environment.

PHYSICAL REQUIREMENTS:

Ability to reach, stand, crawl, bend, stoop, climb, push, and pull.

Ability to lift approx. 50 lbs. and transport 25 feet.

Ability to push/pull up to 100 lbs.

Ability to enter/work in confined spaces (maintenance holes).

Ability to operate power and/or hand tools.

Exposure to heights.

Exposure to loud noises.

Exposure to extreme temperatures.

Ability to operate a city vehicle.

Hand and eye coordination adequate for analyzing electronic circuitry and computer input.

Ability to distinguish colors.

Ability to make and receive phone calls.

Ability to travel to all City sites.

Ability to troubleshoot electronic systems.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

None.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

SEE ESSENTIAL FUNCTIONS ATTACHED FOR ADDITIONAL PHYSICAL REQUIREMENTS.