CITY OF OVERLAND PARK - POSITION DESCRIPTION

TITLE:

Intern, Human Resources

REPORTS TO:

Chief Human Resources Officer (48)

DEPARTMENT:

Human Resources

DIVISION:

Human Resources 1910

JOB NO:

514

BAND/LEVEL:

VARIABLE - Grade 1

FLSA STATUS:

Non-Exempt

FT/PT/SEASONAL:

Part-Time

JOB SUMMARY STATEMENT:

Provides professional staff assistance to the Human Resources Department in one or more of the following areas: Employment, Safety and Loss Prevention, Employee Relations, Training and Development, and Benefits. Assists employees with HR-related questions and performs miscellaneous duties as needed. Compiles data, prepares reports and forms, and processes various personnel actions in the HRIS system. Assists the employment team with mass temporary and seasonal hiring, facilitation of the service award program, and creation of job and position information in the HRIS system. Coordinates the post hiring process survey. Performs other projects and duties as assigned.

DUTIES AND RESPONSIBILITIES:

Provides professional staff assistance to the Human Resources Department on a wide variety of administrative and professional tasks.

Assists the Employment Team with full cycle recruitment including mass temporary and seasonal hiring.

Assist with the facilitation of the Service Award Program and maintenance of related records and files.

Becomes familiar with personnel handbook/manuals, city operating procedures and policies, and administrative policies.

Attends meetings, seminars, webinars, and provides summary reports of information and discussion.

Performs clerical and technical duties related to processing applications and resumes. Enters data in the Human Resources Information System (HRIS). Assists in the maintenance of recruitment and applicant files, logs, and records.

Schedules applicants for phone or in person interviews, as needed. Prepares packets for interviews which includes copying applications, resumes, and interview questions, as needed.

Assist with providing administrative support for safety-related projects/training.

Assist in the updates related to Safety Sensitive, Drivers of City-Owned Vehicle and DOT physical examinations.

Maintains records of advertising media and other recruiting sources of qualified applicants through appropriate contacts. Contacts print and non-print media (newspapers, trade magazines, Internet) and other recruiting sources to place employment advertisements. Uses the City-issued credit card to place ads. Monitors accurate placement, obtains proof of ad and validates invoices for monthly reconciliation.

Schedules applicants for pre-employment physicals, drug screens, and essential functions testing. Prepares appropriate forms and related logs, records, and reports.

Enters background check information into the third party system for current employees, selected candidates, or volunteers.

Updates Bulletin Boards to ensure compliance with applicable Federal and State laws.

Assists in the coordination of off-site recruiting (e.g., job and career fairs, schools, and professional groups.) Prepares materials and maintains supplies.

Serves as customer service representative for the Employee Relations and Safety Division.

Provides front desk coverage to include greeting customers, answering phones, and providing customer service.

May participate in special projects and perform special assignments as needed.

GENERAL QUALIFICATIONS

EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

Enrollment in a Human Resources or related field bachelor degree program applicable to working in Human Resource Management or graduation from a Human Resources degree program within the last 24 months.

EXPERIENCE:

Some working experience in a professional environment is preferred.

Experience creating and maintaining spreadsheets and presentations utilizing computer software.

SKILLS:

Analytical skills.

Attention to detail.

Interpersonal skills.

Facilitation skills.

Diplomacy and judgment.

Good organizational and time management skills.

Good oral and written communication skills.

Public Speaking

Good listening skills

Phone skills

Basic math and accounting skills

Manual dexterity.

Reading and comprehension skills.

Must be flexible and adaptive to the work environment and assignments.

Ability to work independently.

Strong technical ability to use spreadsheets, word processing and other computer programs (proficient with Microsoft Office Suite and/or Google Suite).

MENTAL REQUIREMENTS:

Ability to recognize and protect confidential information.

Logical reasoning; sound judgment; discretion; and the ability to deal with sensitive situations in a tactful and empathetic manner.

Ability to learn and understand PC software applications.

Ability to organize, file, and effectively retrieve data.

Ability to work in a hectic environment with many interruptions.

Ability to work effectively in a multi-tasking environment.

Ability to meet specific deadlines.

Ability to concentrate.

Alpha and numeric recognition.

Ability to process information quickly.

Ability to interpret policies and procedures.

Ability to exhibit creative thought processes.

Ability to analyze complex problems and recommend possible solutions.

Carry out assignments through oral and written instructions.

PHYSICAL REQUIREMENTS:

Hand and eye coordination adequate to input computer, copier, and fax machine.

Visual stamina and acuity adequate to review data daily and to spend long periods looking at computer screens.

Ability to work in inclement weather.

Ability to make and receive phone calls.

Ability to sit and be attentive for extended periods of time.

Ability to speak clearly and distinctly.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

None.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.