CITY OF OVERLAND PARK - POSITION DESCRIPTION

Responsible for revenue producing operations at the Deanna Rose Children's Farmstead. Hires, supervises, trains and assigns work schedules for full-time, part-time and temporary employees. Directly involved in all aspects of revenue operations, including sales, refunds, daily reconciliations, and cash control security. Responsible for inventory control, merchandising and ordering. Reports revenue analytics for all revenue streams, including attendance and activity reports. Leads in the development of new revenue producing programs.

Hires, supervises, trains and assigns work schedules for full-time, part-time and temporary employees. Ensures that visitors are provided quality services throughout all revenue operations.

Manages and assists in the operations of all revenue producing operations which includes, but not limited to: concession stands, ice cream parlor, general store, wagon rides, fishing, mining, photo parlor, donations, feed machines, birthday parties, rentals, and tours.

Develops maintenance schedules to include: cleaning, repairing, replacing, food handling equipment in order to comply and pass all safety/ health inspections. Maintains equipment replacement inventory.

Collects and counts cash from all revenue producing operations and donation boxes. Reconciles daily cash reports and completes bank deposits. Maintains accurate financial reports in accordance with accounting procedures. Completes daily, weekly, monthly and yearly sales reports for all revenue activity streams, admission, tours, and programs.

Programs and manages Point-of-Sale system used at all revenue operations. Leads training for all users on current, prior and any possible new systems.

Develops new revenue producing programs, sets revenue projections and goals. Reports progress towards projections and goals.

Maintains inventory for all revenue operations and supervises purchasing of supplies for all concession operations, general store, wagon rides, mining, photo parlor, and birthday parties.

Administers and monitors concession contracts. Maintains vendor relationships.

Coordinates and collaborates with other department supervisors for staffing and special events.

During the off-season, this position will assist in other areas and may perform other duties as assigned.

The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with which interaction is required to accomplish work and employer goals.

The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

GENERAL QUALIFICATIONS

EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:

Bachelor's degree in accounting, business administration or a related field with an emphasis in accounting; or an equivalent combination of formal education and experience with an emphasis in accounting or related field.

Possession of appropriate, valid driver's license. Must maintain an insurable driving record.

EXPERIENCE:

Two years' experience in food management, retail sales, or an equivalent level of experience.

Management or supervisory experience in a service oriented business or organization preferred. General understanding of food equipment programming and operation is beneficial.

SKILLS:

Ability to supervise and train others.

Analytical skills.

Attention to detail.

Interpersonal skills.

Diplomacy and judgment.

Good organizational and time management skills.

Good oral and written communication skills.

Basic math and accounting skills.

Good listening skills.

Good PC skills, including ability to use spreadsheets, word processing, presentation and publishing software applications.

MENTAL REQUIREMENTS:

Ability to analyze needs.

Ability to perform basic math and apply basic accounting principles.

Ability to work on several projects at one time.

Ability to work independently in a hectic environment.

Ability to follow verbal or written instructions.

Ability to learn new materials and systems.

Ability to prioritize work.

Ability to meet deadlines.

Alpha and numeric recognition.

Ability to learn and operate PC software applications, including point-of-sale software.

PHYSICAL REQUIREMENTS:

Ability to work in extreme environmental conditions.

Ability to make and receive phone calls.

Ability to identify and distinguish colors.

Ability to distinguish smells.

Ability to reach, stand, crawl, bend, climb, push, pull, walk for extended periods of time.

Ability to lift 25 lbs. and transport 25 ft.

Ability to push/pull up to 25 lbs.

Exposure to noisy conditions.

Ability to operate city cars, trucks and golf carts.

Ability to operate various hand tools and power equipment.

Ability to operate various office equipment such as adding machine, personal computer, copier.

SUPERVISORY RESPONSIBILITY (Direct & Indirect)

Direct: Assistant Supervisor, Operations, General Store Coordinator, Part-time and temporary employees.

Indirect: Volunteers

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.