Page 32 - OPPD 2017 Annual Report

The Dispatch Section is the first line of communication for members of our community with an emergency.
As the primary 9-1-1 Public Safety Answering Point (PSAP) for the City of Overland Park, we serve as the vital link between our citizens and the emergency services they need. Calls for Fire or EMS are transferred to the Johnson County Emergency Communications Center.
The Dispatch center is adjacent to the Emergency Operations Center and Public Works Traffic Services Division and is equipped with nine state of the art consoles. Dispatchers have direct radio contact with all agencies in the metro area.
Our Dispatchers maximize the efficiency of police resources and improve service for both external and internal customers. The Dispatch Center utilizes a number of growing technologies and is open 24/7/365 to meet the needs of our community.
Dispatch Section staffing
(1) - Police Captain
(5) - Civilian Supervisors
(8) - Civilian Senior Dispatchers (15) - Civilian Dispatchers
(13) - Department members trained and available to assist when needed